CPA raids furniture establishment for using old and damaged woods

Muscat: The Consumer Protection Authority (CPA) raided a commercial establishment for using damaged and old wood in the furniture industry in North Al Batinah Governorate.

"The Directorate General of Consumer Protection in North Al Batinah Governorate was able to seize one of the commercial establishments specialising in the manufacture of home furniture, which was using damaged and old wood, which affects the safety and health of the consumer," CPA said in a statement.

The directorate received information that there are expat workers who manufacture and upholster used furniture in two private residences in two different places for the same person.

Subsequently, the directorate verified the validity of the information received, and after obtaining permission to inspect, a work team was formed from the control specialist in the directorate. First it monitored the suspected site, where it was found that a number of expatriate workers used damaged wood in the furniture industry. This may harm the health and safety of the consumer and expose him to pests and diseases, because the wood cannot be reused by people again, which is in violation of the Consumer Protection Law.

Accordingly, a seizure report was issued against the establishment and legal measures were taken against it, for violating the text of Article (7) of the Consumer Protection Law.

The Consumer Protection Authority stresses that suppliers must abide by the provisions of the Consumer Protection Law and its executive regulations and the decisions issued in this regard, and to abide by transparency, credibility and honesty when providing the consumer with any good or service. Consumers must also follow up on the goods or services provided to them and ensure that they are free from defects and damages or any breach of what was agreed upon when contracting.