Consumer complaints in Oman decreased by 11 percent during the first half of 2019.
"The suppliers become more familiar with the penalties applied as a result of violating the laws, which lead them to abide by the laws and regulations and try to avoid breaking them." - Public Authority of Consumer Protection
11.9 per cent decreased in the first half in the index of reports, violations and seized goods compared to the same period for 2018.
The total communications during the first half of 2019 amounted to 2401, compared to 2725 reports in 2018.