Monday 16 / September / 2024
Muscat: In line with Bank Muscat’s customer-centric vision “To serve you better, everyday”, and to enhance branches’ network that already counted to 178 branches in all over the Sultanate, a new branch was inaugurated at Madinat Al Nahdha in the Wilayat of Amerat recently in the presence of HE Sheikh Salem bin Rabie bin Khamis Al Sunaidi, Wali of Amerat and senior Bank’s officials. The new branch is characterized by a modern design and distinctive space that provides customers comfort while completing their banking transactions. It is also located in a privileged location and close to the population density, shops and commercial institutions. The new branch features a number of unique facilities including dedicated Sayyarati, Baituna , and Najahi desks. Also, as part of the bank's focus on improving access to persons with disabilities, the branch has implemented access ramps, teller counters and ATMs, which are disabled-friendly.
Speaking on the occasion, Abdulnasir N. Al Raisi, General Manager – Personal Banking, Bank Muscat, said: “We are pleased today to open this new branch for Bank Muscat in Amerat. This branch is featured by a modern design in order to keep abreast of developments in the banking sector and provide the best banking services and facilities for valued customers. This step comes as part of Bank Muscat's strategy to strengthen the branch network in all governorates of the Sultanate and translate the bank's vision "we work to serve you better every day". The bank will continue to open more of these new branches with a wonderful design and large space and also equipped with the latest modern technologies to meet the needs of the bank's growing customer base”.
He added: “Over four decades of operations in Oman, Bank Muscat has earned a name for its customer-centric vision, backed by the largest branch and ATM-CDM-FFM network, a state-of-the-art Mobile and Internet banking platform, and a number of world-class financial products and services. The opening of the new branch in Amerat will further help serve our customers better every day in line with our aim to provide an enhanced Customer Experience. I take this opportunity to thank all our customers for their confidence and trust in the bank, and for being our partners in the progress and development of the Sultanate. Bank Muscat will continue to open more such high-tech branches in the future to meet the needs of our ever growing customer family.”
Taya Eid Bait Sabeea, Deputy General Manager - Regional Branches, Bank Muscat said: “We are delighted to open our new branch in Amerat as this will help us serve different customer segments in the Wilayat. The new branch adds to the 55 branches which are already present in the Capital Region to serve our customers. I invite all our customers to take advantage of the largest branch and ATM-CDM network in the country. The current branch was chosen to meet current and future customer needs and is an implementation of the bank’s vision to serve its customers better, every day. We thank all our customers for their strong confidence in the bank and look forward to continue launching new products and services that addresses their aspirations.”
As the leading financial services provider in the Sultanate of Oman, Bank Muscat has an extensive branch network of 178 and more than 820 devices including ATMs and CDMs installed across the country. Thanks to this strong and extensive network, Bank Muscat is the first choice for more than two million customers in the Sultanate and plays a major role in enhancing financial inclusion in the country through the innovative products it develops for customers. The bank also constantly updates its digital channels to enhance customer experience. Today, more than 1.6 million customers are using the wide range of benefits offered through digital channels, including bill payments, local and international fund transfers, and applying for new products and service. Premier banking customers can especially benefit from exclusive and distinctive services provided by Private Banking, Asalah Priority Banking and Al Jawhar Privilege Banking.
Bank Muscat is always keen to develop its products and provide banking services that keep pace with current and future developments. For its tireless efforts in this regard, the bank has been appreciated by various local, regional and international institutions. Forbes Middle East has ranked the bank previously as one of the Top 50 Banks and the Top 100 Companies in the Middle East. The bank was also recently awarded by MEED as the Best Retail Bank in Oman.
