Omantel to upgrade network of Bank Muscat branches, ATMs

Muscat: Omantel, the Sultanate’s leading provider of integrated telecommunication services, and Bank Muscat, the flagship financial services provider in the Sultanate, have joined hands for a comprehensive telecommunications network upgrade for Bank Muscat branches across the Sultanate and migration of existing offsite ATMs to MPLS (Multiple Protocol Label Switching) network.
The project entails upgrading the existing telecommunications system for all Bank Muscat locations, including 152 branches as well as nearly 170 offsite ATMs located across the country.
Commenting on the benefits of the upgrade, Todd Dick, Omantel VP of Corporate Business, said: “The partnership with Bank Muscat highlights our deep experience in delivering end-to-end solutions for clients in the financial services sector, who require the very highest levels of data security, high data transfer speeds and network reliability.
“Deploying our technical experience and expertise on this project means that Bank Muscat will be able to conduct instant real-time monitoring and maintenance for their nationwide branches and ATM networks to ensure uninterrupted services, while branch staff and systems are securely connected via the MPLS network, providing seamless and secure intranet, extranet, and data capabilities,” he added.
The project scope for the Bank Muscat upgrade calls for a nationwide upgrade to MPLS across the bank’s branch and ATM network, supported by a 24/7 service level agreement to provide ongoing monitoring of system performance and maintenance.
Omantel is the first telecommunications service provider to offer MPLS in Oman, and the experience gained has earned the company an ISO 27001 certification for delivering MPLS services in the Sultanate. The Omantel MPLS solution delivers an integrated network that simultaneously handles multiple types of network traffic, including data and video, providing end-to-end connectivity with high speed intranet, extranet voice and data services.
“Bank Muscat network upgrade highlights our commitment and focus on delivering and implementing the highest global standards and best practices to ensure efficiency and confidentiality as well as integrity of data in its security journey. This is particularly important in the banking sector, where timeliness and data security for financial transactions and customer information are of vital importance,” Todd said.
Said Al Badai, group deputy general manager (Branches), said: “As the flagship financial services provider in the Sultanate, Bank Muscat is committed to providing world class services. The benefits of implementing the MPLS solution across the Bank Muscat network provides 24/7 support and gives us enhanced connectivity and security across our branches and ATM locations. We can deploy new customer applications and rapidly enhance our network configuration with the addition of new branches and ATMs throughout the Sultanate. Omantel has a unique and unrivalled experience in designing and operating communications networks in the banking sector, and we are very pleased with the improvements the upgrade has delivered throughout our branch and ATM network.”
Investing in the future of the nation, Omantel connects even the most remote communities of the Sultanate to each other and with the rest of the world. Omantel is the Sultanate’s first and leading integrated telecommunications services provider, enabling the digital society to flourish, allowing new ways of doing business and delivering a world of information, news and entertainment.
Today, Omantel boldly innovates to deliver the highest levels of customer satisfaction, the broadest and most reliable nationwide network while investing for Oman’s future development.
Omantel Business Unit provides innovative communication solutions to meet the individual needs of corporate and public sector clients.