RCA receives the European Institutional Excellence Award

Oman Thursday 19/November/2020 15:12 PM
By: Times News Service
RCA receives the European Institutional Excellence Award

Muscat: The Royal Court Affairs (RCA) represented by the General Directorate of Information and Communications Technology received the European Institutional Excellence Award granted by the European Foundation for Quality Management (EFQM).

The RCA said, "The EFQM model is an internationally recognised management framework that means supporting institutions to achieve administrative success, providing possible solutions towards progress and improving the organisation’s performance through several factors, such as leadership and strategy, human resources and partnership, processes, products and services."

"The Directorate deserved the award after two years of work to establish the Excellence Centre, hold a number of workshops, include the institutional excellence project within the directorate’s strategy, ensure that it matches its vision and mission, develop a clear plan for self-evaluation, and to provide training on the European EFQM programme," the RCA added.