Tuesday 23 / April / 2024
Muscat: H.E. Dr. Ahmed bin Mohammed Al Saidi, Minister of Health visited the Call Center of the Ministry of Health (MOH) to view the working system of the Center.
The Minister praised the vital role of the Center in raising awareness on the epidemiological situation of the Novel Coronavirus (COVID-19).
In response to the COVID-19 situation, the MOH Contact Center has been activated around the clock and reinforced with a number of MOH staff.
As of February 25 till March, 08, the Call Center has received about 4000 calls.
MOH Contact Center is providing the health education about COVID-19, guiding the cases to which the precautionary measures are applicable to be quarantined at home.
In addition, the Center also coordinates between the health institutions and the quarantined persons in case of any symptoms appear for treatment in the nearest health institution.
Furthermore, the Center responds to the inquiries of the travellers wishing to enter the Sultanate about the quarantine procedures and the number of detected cases in the country, as well as the Center is accounting for the cases that are being quarantined at home and sending the lists to the concerned authorities for follow-up.
