Oman Air working hard to accommodate passengers affected by cancelled flights

Muscat: More than 90 flights have been cancelled by Oman Air following the announcement by the Public Authority for Civil Aviation (PACA) to suspend all Boeing 737 Max airplanes operating in the country.
Oman Air has announced the cancellation of a total of 92 flights between March 14 to 19. On Friday, March 15th, 18 flights were cancelled, in addition to 14 flights on Thursday and 24 flights on Saturday. 36 flights scheduled for Sunday, Monday and Tuesday have also been cancelled
Since the announcement on March 12, Oman Air has cancelled a total of 92 flights between March 14 to 19. On Friday, March 15, 18 flights were cancelled, in addition to 14 flights on Thursday and 24 flights on Saturday.
Oman Air also announced the cancellation of 36 flights scheduled for Sunday, Monday and Tuesday. The national airline said: “As a result of the Public Authority for Civil Aviation directives on suspending operations of Boeing 737 Max, we have cancelled the following flights in the period between 14th to 19th March 2019. We are rebooking guests on the next available flights to their destinations. We advise all our guests who are due to travel during the same period to check the flight status or contact our call centre +96824531111.”.
The flights which were cancelled over the weekend were destined for Calicut, Salalah, Saudi Arabia, Zanzibar and Karachi.
The national carrier cancelled 14 flights scheduled for today Sunday, March 16, to countries which include Hyderabad, Dubai, Bahrain, and Doha, while 12 flights to areas such as Calicut, Riyadh and Dubai that were set for Monday have been cancelled.
Oman Air has also cancelled 10 flights on Tuesday, March 19 to Dubai, Hyderabad, Riyadh and Salalah.
On Thursday, March 14, aircraft maker Boeing announced that every 737 Max jet operating across the globe would be grounded
Thousands of passengers who were scheduled to fly on Oman Air, either to their final destinations, or to take connecting flights, were concerned about whether their travel plans would be disrupted.
One Twitter user posted, “I am having a problem, I can’t modify my flights as they say they are still ‘on hold’,” later adding, “Send them a direct message! The person on Twitter just fixed mine for me instantly!” she told other passengers who might have been affected.
In the wake of flight disruptions due to the groundings, Oman Air’s customer service did individually respond to passengers who had concerns about their flights, offering advice and information about timings and travel procedures.
The news on March 12 of the decision to suspend all Boeing 737MAX aircraft operating in the country’s airports came in the wake of two fatal crashes in the space of a few months involving Max jets. The first involved the Indonesian low cost airline, Lion Air , a crash which took place in October 2018, killing 189 people. The other incident involved Ethiopian Airlines and claimed the lives of all 157 people on board.
Oman Air currently operates five Boeing 737 Max aircraft and had earlier announced that they had put in an order for an additional 30.
Other than Oman, other nations’ aviation authorities, including Australia, Saudi Arabia, the United Arab Emarites, the UK, Indonesia, China, India, Malaysia and Singapore, also grounded the jets.
On Thursday, March 14, aircraft maker Boeing has announced that every 737 Max jet operating across the globe will be grounded.