Muscat: The Public Authority for Consumer Protection (PACP) in Seeb has helped consumers recover OMR52,590 in October 2018, officials have announced.
The money was recovered through “friendly settlements", authorities have said.
The largest amount was recovered from the labour services sector with a total of OMR17,156, while OMR10,216 was recovered from the electronics sector. A total of OMR9,661 was returned by the construction sector and OMR1,370 was recovered from workshops that repair vehicles.
Officials helped recover OMR770 from the aluminum, blacksmithing and carpentry workshops, OMR670 from tourism services sector and OMR450 from the spare parts sector. PACP recovered OMR402 from the telephone services sector, OMR120 from the tyres sector and OMR255 from the clothing, textiles, furniture, furnishings and other goods sectors. In addition to that, OMR11,520 was recovered from other sectors.
Ziad Al-Wahaibi, director of the organisation in Seeb, said "The [money recovered] is the result of the efforts exerted by the department in preserving the rights of consumers and resolving the complaints received from various sectors by different means available. The General Authority for Consumer Protection is working hard to carry out its mission in order to protect the rights of consumers according to the legal procedures.”