Muscat: Bank Muscat, the flagship financial services provider in the Sultanate, as part of its e-channel deployment strategy has evoked a strong response to cheque deposit facility on cash deposit machines (CDMs).
The innovative cheque deposit automated (CDA) solution is available on the network of CDMs (Cash Deposit machines) across the Sultanate.
Customers can use the cheque deposit facility 24 x 7 without visiting branch tellers. They can deposit cheques at their convenient time, during or after the banking hours at Bank Muscat CDMs. The easy, fast and secure cheque deposit facility helps customers save time and effort by dropping into their nearest Bank Muscat CDM.
Customers can approach any Bank Muscat branches CDMs with the cheque, select the preferred language and press cheque deposit option on the main menu.
The customers will be prompted to insert their debit card, select the account to be credited, insert the cheque, verify details of the cheque and enter the amount on the cheque.
Once confirmed, customers will receive a confirmation message and a receipt of the deposit. Cheques deposited in the branch CDMs before 11 am will be credited on the same day, otherwise the next working day.
Amjad Al Lawati, AGM – Cards & eBanking, said, “At Bank Muscat, we continuously strive to innovate to provide our customers with a rewarding banking experience with a focus on convenience and security. The largest network of CDMs across the Sultanate, at branches and off-site locations, facilitates unparalleled convenience for customers. Driven by the latest technological features, the cheque deposit facility on CDMs allows customers and the general public to bank at convenience.”
Bank Muscat CDMs are increasingly being used for cheque deposit transactions done at the bank. Encouraged by the overwhelming response, the bank has deployed CDMs at offsite locations in order to facilitate further migration and automation of cash deposit transactions away from the branches at public domains such as shopping malls.
Over the years, Bank Muscat has leveraged digital technology to offer secure and convenient payment channels in Oman. The objective is to serve as a vital link to provide efficient electronic banking services. Marked by speed, convenience and security, Bank Muscat’s electronic banking channels, including mobile banking and online banking, enable financial transactions anytime, anywhere. Instant bill payments, credit card payments and top-ups for Omantel, Ooredoo and OIFC are major attractions of the electronic banking channel services. Customers can check their outstanding bills and make real-time payments for these billers.
The technology focus of Bank Muscat is reflected in the largest network of inter-connected branches, payment gateways, cards, merchant services, alternate channels of ATMs, CDMs, online and mobile banking as well as connectivity with utility service providers. Bank Muscat remains focused on helping customers make a smooth transition towards efficient tech-focused processes and ride the waves of technology to their advantage.
Bank Muscat customers are increasingly moving to electronic banking channels owing to the adaptive and flexible nature of services. The bank is focused on adding value and engaging customers through their preferred banking channels. Driven by the latest technology, the bank ensures that transactions on all these channels are highly secure and convenient.