Muscat: Within its continuous efforts to enrich its customer experience, BankDhofar added a point to view feature of loyalty programme to its mobile banking application.
The comprehensive loyalty programme offers BankDhofar credit card users a wide array of exclusive privileges, including various added-value options for shopping, dining, holidays and travelling.
On adding this feature to BankDhofar mobile application Marwan Al Zadjali, head of Alternative Delivery Channels at BankDhofar noted:“BankDhofar Rewards programme has been tailored to perfectly suit our customers’ lifestyle, cater to their needs and meet their requirements. On the other hand, through our state-of-the-art mobile application, we aspire to lead with technology and best banking solutions in the Sultanate. Adding point viewing feature to BankDhofar mobile banking app will add more value and convenience to our credit card holders enabling them to view their points wherever they are. At BankDhofar, we invest in innovative banking solutions and pledge to deliver the best services that are exclusively designed to fulfil the needs of our valued customers and meet their expectations”
BankDhofar Rewards programme was available only via (www.bankdhofarrewards.com), where customers can earn points when they use their credit cards. Adding more convenience to its Electronic banking channels, BankDhofar added the feature to its mobile banking. These points can then be redeemed through the website, allowing customers to choose from more than 300 airlines and destinations worldwide. They also have the choice of over 180,000 hotels across the globe to use the points. Additionally, the rewards programme allows customers to redeem points at various shopping outlets, restaurants, cafes, health clubs and spas. BankDhofar mobile banking app is available for Android and IOS.
In addition to the rewards programme, BankDhofar credit cards - as well as debit cards - offer a vast array of exclusive benefits and privileges including appealing discounts and special offers at various shopping outlets, hotels, health and wellness outlets, dining, boutiques, travel, leisure and entertainment. Special offers include exclusive discounts that range between 5% and 50% when using BankDhofar debit or credit cards. The diverse range of services available to BankDhofar card users also includes, but not limited to, cash withdrawal in OMR (AED & USD in some ATM’s), requests for a mini statement, balance inquiry, self-fund transfer, third-party transfer, card-less cash withdrawal. Additionally, BankDhofar has an extensive network of Cash Deposit Machines (CDM) to further ease transactions such as cash deposit in OMR, bill payment (water, electricity, internet and phone bills), mobile phone top-up, donation to registered charities that maintain an account with the bank, credit card payment, American Express card payment and cheque deposit.