Muscat: National Life and General Insurance Company (NLGIC), has earned two coveted certifications from world-class rating institutions.
NLGIC has been certified with a financial strength rating of B++ Good by A.M. Best Co.— the oldest and most widely recognised provider of ratings worldwide. This rating is a benchmark for assessing a rated organisation’s financial strength and credit quality.
NLGIC has also received the international quality rating of ISO 9001:2008 from the BSI Group, also known as the British Standards Institution. The certification is issued, based on the company’s ability to consistently provide products that meet customer, applicable statutory and regulatory requirements.
BSI Group, also known as the British Standards Institution is the national standards body that initiates technical standards on a wide range of products and services, and also supplies certification and standards-related services to businesses.
Located in the United Kingdom and with 80,000 clients worldwide, BSI Group is one of the world’s largest certification bodies. It audits and provides certification to companies worldwide that implement management systems standards.
Venkatachalam, chief executive officer of NLGIC said, “We are very glad to have been certified by A.M. Best and BSI—two world-class rating institutions. Obtaining the rating of B++ Good from A. M. Best and ISO 9000:2008 quality standard has indeed levelled up our status as a financially strong institution. Trust from our customers and corporate partners is something we value very highly and we are very fortunate to have always enjoyed their trust and goodwill.”
“However, we also understand that this leadership in the industry comes with responsibility and we shall always do our level best for customer service, product features and better claims experience. We shall keep on innovating our services and products for our valued customers in Oman.”
High standards maintained by NLGIC truly reflect its business performance also as the company touched yet another significant milestone by achieving a record Gross Written Premium (GWP) of OMR101.20 million for the financial year 2016, making it the largest composite insurer in the country.
NLGIC offers a broad array of life and general insurance products to individuals, associations and businesses of all sizes. These products are tailor-made to suit the customer. It also boasts the largest network of sales touch points across Oman, which helps it in serving customers across Oman. NLGIC has five dedicated hubs for claim-related queries or assistance in Muscat, Sur, Salalah, Nizwa and Sohar.
The company also has operations in the United Arab Emirates (UAE) and has expansion plans in other countries in the Gulf Cooperation Council. The company continues to deliver its promise of customer satisfaction and has also been doing exceptionally well by ensuring its customers are always provided with new and innovative products that will further enhance their comfort and security.