Rafeeq Express brings fast, reliable deliveries to your home

Muscat: Do you live in Muscat and urgently need your essentials delivered to your home? With a guaranteed delivery time of just two hours, Rafeeq Express promises you quick, safe and reliable drop-offs that will more than meet yours and your family’s needs.
Featuring more than 5,000 products available for express delivery, Rafeeq Express’s capabilities ensure it is able to provide lightning-fast service all the way to Al Mouj, while those who live beyond this range are still assured of quality produce and reliable service through the e-commerce app’s next-day delivery setup, which is capable of providing customers with more than 8,000 products, some of which are uniquely available only with Rafeeq.
Both Android and Apple users can select their favourite products and shop to their heart’s delight by downloading the Rafeeq app through the Play Store and/or App Store. Featuring a vast array of goods, including groceries, household items, pet supplies, mobile phones, baby products, frozen foods, perfumes, cosmetics, and camping equipment, Rafeeq works directly with customers from its warehouse in Wadi Kabir, cutting out the middleman and passing the savings onto its clients.
Rafeeq Express is available all day, every day: all customers need to do is place their order on the app and select the options for express delivery. With its own fleet of delivery vans and drivers, as well as no minimum order charge, Rafeeq aims to provide a reliable, trustworthy service that locals and residents in Muscat can rely on time and time again.
More amazing offers are in the pipeline, and will definitely be looked forward to by people, said Payam Ashori, the business head for Rafeeq.
Digital revolution
“Oman is currently experiencing a digital revolution with more and more people buying things online these days,” he said. “The COVID-19 pandemic has made many people make the switch to e-commerce, and it is important that people are provided quality products, on time.
“But it is also necessary to look at the big picture: our business must be sustainable, not just to us, but to the places we work in as well, and for this reason, Rafeeq has committed itself, since it was launched in March 2020, to not use plastic bags, and only work with environmentally friendly, recyclable ones,” added Ashori. “Building trust, after all, goes beyond the supermarket.”
“Rafeeq was originally founded under the company name OmGrocer in December 2017, which used to deliver goods from supermarkets to homes,” he added. “We rebranded in March 2020, and then made the switch to a dark store.”
At present, customers can choose to pay with their credit and debit cards, as well as make use of the cash on delivery option.
To start shopping, visit www.rafeeq.om, or download the app onto your mobile. For enquiries through phone, please call the dedicated customer service line on 7233-0888.