#OmanPride: Consistent quality keeps this Indian sweets maker on top

Muscat: Walk into a branch of Bombay Sweets at any time of the day, and you’re sure to find people picking up a few delicacies for a celebration.
Whether it’s someone’s birthday, a family gathering, a traditional festival, or even just the weekend, there’s always a reason to celebrate. This year, there is another: Bombay Sweets turns 25 years old at the end of this month.
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Having established themselves as one of the Sultanate’s foremost makers of Indian sweets, the company’s co-owner Ali Asgher Vajihi says it is long-term consistency that has helped Bombay Sweets become such a success.
“We are trying to maintain our name and quality of service,” he told the Times of Oman. “It’s an up-and-down business, but we have sustained and we have maintained our quality.”
“Our customers are loyal because we give them proper service and quality. Service is everything in this field and we are trying our best to maintain that,” he added.
“Becoming number one is easy, but to maintain and keep up the satisfaction is difficult and we will try our level best.”