MUSCAT: In Oman, women are making significant strides in various sectors, contributing to the nation’s sustainable development alongside men.
Their presence in government roles, private enterprises, and positions of trust in the Shura and Municipal Councils exemplifies their integral role in Omani society.
One such inspiring figure is Zayana bint Hamad Al Jalandani. After her retirement, Zayana sought a new path to fill her free time and secure a source of income, leading her to an unexpected yet fulfilling career as a taxi driver.
“After I retired, I looked for another source of income to fill the void I was feeling,” said Zayana.
“I came across an advertisement for a women’s transportation company seeking experienced female drivers. I applied, passed the traffic safety tests, and underwent intensive training with the other accepted female drivers.”
Zayana quickly became one of the company’s pioneering female drivers.
Embracing this new role allowed her to overcome the early spectre of retirement, affirming that she was still at the peak of her career and ready to serve the community. Her family supported this career shift, and she found herself well-adapted to the job’s demands.
Working as a taxi driver brought Zayana a sense of comfort and purpose. It helped her avoid the emptiness and frustration that can accompany retirement. Her background as a distinguished employee provided her with the skills to succeed in this new venture, offering her clients satisfaction and reliable service.
Zayana’s job introduced her to many women from other nationalities, broadening her cultural understanding and enabling her to correct misconceptions about Omani tourism.
In addition to driving, she often served as an informal tour guide, proudly showcasing her country’s beauty. Her excellent customer service, marked by a friendly reception, willingness to assist, and a meticulously clean and decorated car, increased demand for her services.
Zayana’s deep knowledge of local routes and commitment to safe driving further set her apart.
Zayana is a shining example of a resilient Omani woman who thrives despite challenges. She defies the notion that women cannot excel in the taxi industry and encourages other women to pursue any job that can provide for their families.
Reflecting on her experience, Zayana acknowledges the occasional difficulties, such as dealing with frustrated customers due to traffic delays. “I always remained courteous and apologetic to diffuse their anger and continue my work. This approach is crucial for maintaining excellent performance evaluations required by the company.”
Throughout her career as a taxi driver, Zayana has maintained a high standard of service, evidenced by her spotless record with clients.
Zayana’s story is a testament to the strength of Omani women, showcasing how they can balance family obligations with professional ambitions. Her journey serves as an inspiration for many, reinforcing the message that with determination and resilience, women can excel in any field.
