Monday 20 / May / 2024
Muscat: In line with its customer-centric vision, Bank Muscat, the leading financial services provider in the Sultanate of Oman, inaugurated the relocated branch in Al Mouj Street under the patronage of Captain Nasser bin Ahmed Al Salmi, Acting Chief Executive Officer – Oman Air and in the presence of members of the bank's executive management. This comes as part of the bank's strategy to provide a comfortable environment for customers to complete their transactions with ease and enjoy a unique banking experience.
Featured with its distinctive location and spacious area, the relocated branch is designed to meet the needs of different groups of the society and thus align with the financial inclusion concept. It includes a number of facilities including dedicated financing desk for Baituna, in addition to a sales desk and a special center for Asalah Priority Banking customers. It is also designed to facilitate access of persons with disabilities to various banking services. The services provided by the branch can be availed during weekdays from Sunday to Thursday, from eight in the morning until two in the afternoon.
On this occasion, Abdulnasir N. Al Raisi, General Manager, Personal Banking, Bank Muscat, said: “The bank has been keen to enhance its branch network which will contribute to provide variety of banking services and facilities to our extended family of customers across Oman. Through the past few months, the bank inaugurated a number of new branches considering that this wide network is an important channel and a direct link with customers to provide them with the best services and products possible. The bank will continue its efforts to upgrade its services and provide an enjoyable banking experience. I would like to take this opportunity to thank all our customers for their confidence and trust in the bank’s services and products.”
Saleh Mohammed Al Maaini, Deputy General Manager, Capital Regions, Bank Muscat, said: “We are pleased to inaugurate the new location of Bank Muscat’s branch in Al Mouj Street. The branch will provide various banking services and facilities to customers, who can accomplish a wide range of banking transactions easily and comfortably. The bank will continue the process of development and improvement, translating its vision "To serve you better, everyday”. I take this opportunity to invite customers to visit the branch and take advantage of the various banking services and facilities offered by Bank Muscat.”
As a leading financial services provider, Bank Muscat has an extensive branch network with 147 retail branches and more than 820 devices, including ATMs, CDMs and omnichannel devices distributed in all governorates. Thanks to this extended network, Bank Muscat is the first choice for more than two million customers in the Sultanate and plays a major role in enhancing financial inclusion in the country through the innovative products it develops for customers. In order to provide the best services, the bank is constantly updating its digital channels of internet and mobile banking to enhance the effectiveness and convenience of customers’ experience through secure, easy and fast options at the same time. Today, these digital channels have more than 1.6 million registered customers to take advantage of the wide range of benefits offered including bill payments, local and international money transfers, besides other products and services. Premier banking customers can avail a higher class of service through Private banking solutions, Asalah priority banking and Al Jawhar privilege banking.
For its tireless efforts in this regard, the bank has been recognized by various local, regional and international institutions. Forbes Middle East ranked the bank as one of the top 50 banks and the top 100 institutions in the region. Also, the bank was crowned the Best Retail Bank in the Sultanate from the MEED Foundation among others, confirming its pioneering role in the Omani banking sector.
