Thursday 21 / September / 2023
Muscat: With a strong belief in enhancing the online customer experience, Alizz Islamic Bank recently launched its new corporate website. The site, which can be navigated with ease via desktop, tablet or mobile device, offers customers and visitors a unique user experience. The new website is a testament of Alizz Islamic Bank’s commitment towards enhancing customer experience and focusing on digital transformation. In recognition of the profound transformation of new website the bank was felicitated with the award for ‘Corporate Website of the Year’ at the OERLive DX Excellence Awards. The award was received by Mr. Adam Al Jabry, Unit Head of Marketing & Corporate Communications, Mr. Velimir Stanojevic, Head of Alternative Channels and Mr. Yarab Al Zadjali, Manager of Alternative Channels on behalf of the bank.
The new Alizz Islamic Bank website is dynamic and fully responsive making it easy to navigate on a wide range of web browsers and portable devices. The website also introduces a web version of the Alizz Islamic Bank chatbot which was previously launched on WhatsApp and the bank’s official Instagram account.
Ali Al Mani, Chief Executive Officer of Alizz Islamic Bank said "The new Alizz Islamic Bank website reflects the exceptional customer experience and high standards that we strive to deliver as part of our business objective. We are continuously enhancing all customer touch points and working on benchmarking with the best practice focusing on excellence in customer service at a whole new level. Communication methods are changing, with people engaging companies more through non-traditional, more immediate digital channels. For us, the best way to promote products and services and quickly interact with customers is through the most popular channels used via smartphones."
Mr. Al Mani added "We at Alizz Islamic Bank recognize the importance of online channels in the daily life of the customers whether existing or potential. As part of our overall strategy it is critical for us to understand how customers behave and what do they need. We are proud to launch the new website and we will continue to enhance the user experience as we go along."
Since its inception in 2013, Alizz Islamic Bank has breached the gap between customers and the bank using the latest technology solutions built on solid infrastructure the bank has developed to provide its customers with innovative financial solutions and responsive customer services. For more information on the new Alizz Islamic Bank website you can visit the following URL www.alizzislamic.com
