Tuesday 17 / September / 2024
Muscat: Bank Muscat, the leading financial service provider in the Sultanate, reaffirms the readiness of its extensive network to provide customers with the best possible services during their visit to Khareef Dhofar 2023, which attracted a lot of visitors coming from the different parts of the Sultanate’s Governorates to enjoy the exceptional and beautiful Khareef this year. This comes in line with its commitment to participating in different events and helping serve Dhofar Governorate visitors during this exceptional season.
With the continuation of the events and activities being organized in Khareef Dhofar and as customers head towards Dhofar Governorate, the customers can take advantage of the services offered by Bank Muscat along the way to Dhofar at main stations located in Adam, Haima, Qarn al Alam and Thumrait where ATMs/CDMs exist. To ensure easy access to banking services 24/7, the bank maintains more than 70 ATMs, CDMs, FFMs, BCDM, Multi-Function Kiosk and statement printers, in addition to 13 branches in the Governorate of Dhofar. Customers can also utilize the services provided by the mobile banking unit with an ATM offered and provides a variety of financial services. The regional management in Dhofar Governorate is responsible for transmitting this unit prepared with state-of-the-art devices, offering customers easy banking accessibility near their location.
On this occasion, Taya Eid Bait Sabeea, Deputy General Manager – Regional Branches, Bank Muscat expressed his pleasure having said that this Khareef season attracted a large number of visitors. He mentioned that Bank Muscat is keen to offer a vast array of financial services and facilities for all visitors, which demonstrates its commitment to enhancing financial inclusion and actively participating in relevant events. Further to this, he also mentioned that Bank Muscat has contributed to the success of Khareef Dhofar and put considerable effort to ensure the prompt availability of banking facilities and services through branches, ATMs, CDMs and mobile units in Dhofar as well as those situated on the highway between Adam and Thumrait, in addition to the online services provided through the Bank’s Internet Banking and m-Banking App. This allows customers to spend good time with their family members and friends. He further confirmed that the bank will continue upgrading its services in line with its vision ‘To serve you better, everyday.
Bank Muscat invest heavily in cutting-edge technology to provide customers with banking services through multiple channels. With the large number of visitors in the governorate, there is a higher demand for banking services and the bank is sparing no effort in ensuring that ATMs and CDMs are available to customers 24/7, in addition to the availability of upgraded Internet and mobile banking services characterized with globally high-quality features for customers get a fast, comfortable and secure banking experience. Further to this, customers can make use of these online services to perform their transactions such as cash withdrawal, cash deposit, money transfer transactions, online request for the account statements, and the facility of changing their password.
Today, over 1.6 million retail banking customers are using various features like real-time bill payments for utilities in Oman, fund transfers within the bank and in Oman, fund transfers across the world via the SWIFT network; speed transfers to a number of countries including Bangladesh, India, the Philippines, Pakistan and Sri Lanka; Zakat calculator and charity payments. Bill payment facility is available for a variety of utility services such as electricity, water, telecom, mobile top ups, instant credit card bill payments, school payments etc. Internet banking and the mBanking app also allow customers to enable or disable their debit card for international usage adding an extra layer of security for the benefit of customers. Bank Muscat also has online and contactless payment options for shopping through various Debit, Credit and Prepaid cards. Its QR-enabled payment option through mBanking and the BM Wallet app are of great benefit to merchant partners and retail customers alike in making and receiving e-payments securely and promptly.
