Muscat: The average general performance of the government establishments for digital transformation for 2021/2025 amounted to 62 percent by the end of 2022, according to the Excellence Measurement Report issued by the Ministry of Transport, Communications and Information Technology.
The report pointed out that 49 government establishments have maintained above average (green) level, representing 16 percent of the establishments as per the report.
These establishments are the Public Authority for Special Economic Zones and Free Zones; Royal Oman Police, State Audit Institution (SAI); Muscat Governorate; the National Centre for Statistics and Information; Authority for Small and Medium Enterprises Development; the Public Authority for Social Insurance (PASI); the Ministry of Awqaf and Religious Affairs and the Telecommunication Regulatory Authority.
The report showed that 37 government establishments have maintained the average level (yellow), representing 76 percent of the total establishments covered by the report while three establishments maintained the below average level (red) representing 6 percent of the total establishments covered by the report.
The annual report for 2022 indicated that 1,621 procedures for government service have been simplified out of 2,869 procedures, representing 57 percent of the total targeted procedures. 1,338 government services have been digitised, including 1,138 services for automatic licenses out of 2,523 services, representing 53 percent of the government service targeted by 2025.