Domestic help agency employee fined, imprisoned in Oman
February 9, 2018 | 12:05 PM
by Times News Service
Image used for illustrative purpose.

Muscat: An employee of a domestic worker's recruitment agency was imprisoned and slapped with a fine of OMR1,300, after refusing to refund a client.

According to a report published by the Public Authority for Consumer Protection (PACP), the Court of First Instance in Sur recently issued a verdict against the accused for violating the consumer protection law. The accused was convicted and imprisoned with a fine of OMR1,300.

A consumer complaint against the recruitment agency worker had been filed for a breach of obligation to provide proper service. The consumer had contacted the owner to hire a domestic help for OMR1,300. A week later the housemaid refused to work, so he asked for a replacement worker.

However, the according to the report, all the replacement help — of "various nationalities" — refused to work as well, with some even being ill.

The PACP report said, "The consumer filed a request to return the amount paid, but the office did not respond to his claims, which brought him to file a complaint to the the Public Authority for Consumer Protection.

"Administration took the necessary action and transferred the complaint to the Prosecution, who convicted the accused and sentenced the defendant to imprisonment with a fine of OMR1,300."

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