Wednesday 24 / April / 2024
Muscat: In an attempt to provide accurate information to its passengers, Air India Muscat office on Sunday has released a statement asking all its travel partners to provide correct mobile numbers of passengers while booking tickets.
A notice from Air India said: “With the onset of fog season, the travel partners are requested to update the correct mobile numbers in the guest PNRs. So that they are suitably informed regarding the delays/rescheduling and cancellation of flights, if any.”
Air India also pointed out that on many occasions the landline numbers are mentioned in the PNRs making it very difficult for the airlines to contact in case of any change in the flight status.
Air India urged its travel partners to ensure that correct mobile numbers are incorporated in the PNR so that the passengers can be contacted and informed.
With the winter season on in north India, fog often leads to flight interruptions with the Indira Gandhi International Airport in New Delhi affected on many occasions.
