Zubair Automotive Group Strengthens Staff Communication Skills through Intensive Training Programme

Muscat: In line with its commitment to employee development, the Human Resources Department of the Zubair Automotive Group recently held a training programme on "Communication Skills" for staff across the organisation. and saw the attendance employees from various Zubair Automotive Group Companies.

Commenting on the training programme, Jamal Mohammed Juma Al Balushi, General Manager HR and Admin said, “To ensure operational excellence, ensuring our employees are equipped with the latest skills, tools, and techniques is vital. This is why we at the Zubair Automotive Group remain committed to investing in our staff through learning and development programs such as these.

“Given the rapidly evolving nature of our business and the market, there has never been a more important time for effective communication in the workplace. Not only does it help us exceed customer expectations and maintain productivity, but also enhances team dynamics and improves employee retention."

Furthermore, there are several benefits of the program to improve good communication skills within the team. One of the most important things it does is improve everyone's listening skills. As a result, participants are better able to understand vocal tones and body language, as well as the needs and positions of the customers or persons they work with. It also helps enhance their self-confidence and ensures that they are able to communicate with brevity and impact. Consequently, they become better team players and leaders, as well as gain the impetus to take on greater responsibilities in the future.

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