Muscat : An owner of a driving school was fined OMR 100 and imprisoned for two months for failing to provide the service in a proper manner to a consumer in North Al Batinah Governorate.
"The Sohar Court of First Instance issued a judicial ruling convicting an accused of a misdemeanour of failing to provide the service in a proper manner. It sentenced him to two months imprisonment, and imposed a fine of OMR 100," Consumer Protection Authority (CPA), said in a statement.
The Directorate General of Consumer Protection in Sohar received a complaint from one of the consumers, in which she stated that she had contracted with an institution to provide a driving education service, and she started learning, but the trainer who was assigned the task had passed away. The institution did not provide an alternative and did not return the amount, which is in violation of the text Article 23 in terms of Article 39 of the Consumer Protection Law promulgated by Royal Decree No. 66/2014.
This prompted the consumer to submit her complaint to the Directorate, which in turn took the necessary measures against it, as the complaint was examined. After the case file was completed, it was referred to the Public Prosecution, which in turn investigated and referred it to the competent court that issued the ruling.