Person handed down four-month imprisonment sentence for faulty service

Muscat: A person has been given a four month jail sentence by a court for failing to provide services in a satisfactory manner to a consumer. The customer is from the Wilayat of Sohar, North Al Batinah Governorate.

"The Court of First Instance in Sohar recently ruled to convict an accused of a misdemeanor of failing to provide a service properly and sentenced him to four months in prison," Consumer Protection Authority (CPA), said in a statement.

A consumer filed a complaint with the Directorate General of Consumer Protection in Sohar against an institution in which he stated that he had agreed with an institution to carry out decoration, paint and stone installation works for his house, and after about two months of installation, he was surprised by stones falling from the inner wall of the house, causing some damage to the furniture of the house.

The consumer communicated with the owner of the institution, but no action was taken, which prompted him to submit his complaint to the Directorate, and in turn, the Directorate referred it to Public Prosecution, which referred it to the competent court. The provider was found to have committed the misdemeanor of non-compliance with providing proper service and the court issued a sentence of four months imprisonment.