Muscat: Bank Nizwa has announced the addition of new features to further enhance the user experience and make digital banking even more convenient for its customers.
Adding a unique feature, Bank Nizwa’s mobile banking app has reduced the need to carry a physical card, giving customers the option to use only their mobile app to withdraw cash from the ATMs. The new feature ensures a convenient and safe method for customers to withdraw cash at any time where all they need to do is log in to their Bank Nizwa Mobile App and initiate a Cardless Cash Withdrawal service.
“Versatile mobile applications not only allow banks to bring their services to the clients’ fingertips but also help users keep a check on their spending and saving patterns. Guaranteeing the same seamless, intuitive experience for users, the added features on the mobile banking app have been thoughtfully created and designed keeping in mind the varying needs of our customers.” said Mr. Arif Maqbool Al Zaabi, Assistant General Manager Retail Banking, Bank Nizwa.
"In addition, customers can open an additional saving account and request advance salary through the app. A one-step mobile banking registration, card activation and pin setup ensure that the most fundamental step to setting up an account can be done swiftly by using only the app. With a keen focus on user convenience, customers can also activate their new debit cards directly through the app. With essential functions like these made available on the app, it reduces the need for customers to physically visit the bank’s branches," a statement by the bank said.
The enhanced version of the app helps manage other features like activating or deactivating purchase and withdrawal transactions, international debit card transactions and online shopping for non-secure websites. With the objective of making the process of banking easier, common activities like resetting debit card pins or generating a new pin is simplified through a dedicated Debit Card Pin Management feature.
“While the end goal is customer convenience, Bank Nizwa also implements stringent protocols to ensure an uncompromising take on protecting private or sensitive data, safeguarding online transactions and preventing any type of fraud. The security of our clients will always remain our topmost priority,” added Al Zaabi.
"To give customers more control over their transactions, the app has a Purchase Limit and Cash Withdrawal Limit Management feature. This feature has been helpful in allowing customers to work on personal budgets and better manage their spending. The app also has a separate International Travel Management feature to control, monitor and track transactions during travel."