Muscat: As part of digital transformation and introducing the latest digital technologies to insurance, National Life and General Insurance Co. (NLG) has tied up with Omantel to provide motor insurance through Omantel self-service machines (kiosks) at various locations across Oman.
Omantel is the topmost telecom company and NLG, the market leader and largest insurance company in Oman is also the number 1 in motor insurance based on total premium in 2020.
This collaboration between the top companies in their respective sectors has been very well appreciated and is a pioneering step in providing collaborative technological solutions for adding value and provide better customer service. This is being viewed as a significant step in the insurance industry as such.
“We are constantly working upon enhancing our digital capabilities to provide ease and simplicity for our customers to get insurance. NLG has a long-standing relationship with Omantel and we are together going to the next level with this partnership and leveraging our technological capabilities for enhancing customer service by providing easy, simple round the clock, 24 x 7 insurance solutions,” said S.Venkatachalam, CEO, NLG.
Currently, this tie-up aims to provide insurance through Omantel kiosks at 15 locations across Oman wherein the customers can get motor insurance. Customers can visit these kiosks and get a motor insurance quote, make payment and get a policy instantly. Especially in the current pandemic situation, this facility would help customers to visit any kiosk at their convenient time and get motor insurance.
Going forward both the companies are looking at working together to expand this facility to more locations across Oman and also look at enhancing product range offerings through kiosks.