Meethaq elevates mobile banking service with innovative features
March 7, 2018 | 6:16 PM
by Times News Service
Photo: Supplied

Muscat: Meethaq, the pioneer of Islamic banking in Oman from Bank Muscat, has introduced innovative features to elevate mobile banking service. The state-of-the-art application with the latest features was unveiled at a ceremony held at Muscat City Centre. The simplified ‘24/7 anytime, anywhere’ Islamic banking service is quick and easy to download and provides customers with a secure and convenient 24/7 access to their bank accounts.

The smart mobile app has over 20 new and improved features such as customer experience, online bill payments, iWatch compatibility, eCommerce and Tap & Pay. The innovative features include tap & pay which is first of its kind in Oman, eCommerce where Meethaq is the first bank in the Middle East to offer this services, scheduling of transfers and payments, email statement, real-time credit card payment and iWatch Compatibility.

The Tap & Pay allows customers to transfer to other Meethaq account by just tapping the phone with another Meethaq beneficiary phone which creates a unique and pleasant experience for the customer. The new app is compatible with Apple iWatch where the customer can view his account details, check notification, branch locations, prayer timing and many more without opening his phone.

Meethaq is proudly the first bank in the Middle East to launch the eCommerce platform with the aim to fulfil the user digital needs with a huge library of products offered by Microsoft, Google, Apple, Sony and many more.

With the app offering enhanced features, Meethaq has made banking truly mobile, secure and convenient for Islamic banking customers who can bank ‘24/7 anytime, anywhere’. Notably, the Meethaq app works on all mobile phones and is customized for iPhones and Android with simple icons and menus. The app is available in both English and Arabic. Downloading and using the Meethaq app is easy and instant as no separate registration or filling of form is required for existing mobile banking customers of the bank. However, new customers require Meethaq Islamic debit card number and PIN to do instant registration. Customers can download the app from Google Play and Apple Store.

Sulaiman Al Harthy, deputy chief executive officer – Islamic Banking, said: “Reflecting Bank Muscat’s new vision “To serve you better, every day”, Meethaq is proud to introduce new features and enhance mobile banking convenience. Meethaq is committed to investments in state-of-the-art technology to further increase efficiency and improve customer service. With an emphasis on competitive channels and new products to cater to various sectors, Meethaq is focused on maintaining leadership in hi-tech products and services, including electronic payment and web-based services, in tune with the banking requirements of a young, tech-savvy generation.”

The Meethaq mobile banking features include the facility to check accounts, transfer funds and pay utility bills. In keeping with the Islamic tenets, the app facilitates Zakat and Sadaqah payment. The features also include prayer timing, masjid, ATM and branch locators.

Sulaiman Al Harthy added: “Meethaq has widened its reach with the enhanced mobile banking facility, offering a host of transactions on fingertips. The innovative service reiterates Meethaq’s commitment to developing products and services that spell convenience. Driven by the latest technological features offering a wide range of options, the mobile banking service presents a unique facility from Meethaq that lets customers bank at convenience from ‘anywhere, anytime’. For people constantly on the move, the mobile banking service is a boon.”

Robust security features have been built into the mobile application. Data exchange from the application is encrypted based on best industry standards and dual factor authentication.

Meethaq has adopted the best practices in Islamic banking and finance worldwide to combine a robust model, which protects customers and complements the Islamic banking industry. The Meethaq strategy is to attract customers through innovative Shari’a based products and services.

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