Oman court convicts four companies for violating consumer law

Muscat: A mobile phone dealer was sentenced to three months in prison and fined OMR2,000 after failing to rectify a customer’s complaint.
The ruling was based on a complaint made by a consumer to the Public Authority for Consumer Protection (PACP).
A maintenance business owner was also sentenced to 10 days in prison and a suspension of work after the company failed to design windows and doors for a customer who had already paid an amount of OMR3,000 as deposit for the service.
Judges also ruled against another mobile store owner who refused to exchange a consumer’s phone after it was revealed that the phone had previously been used by someone else.
The fourth ruling involved a tailer who was fined and convicted for failing to adhere to the services agreed upon with a customer.
In all the cases PACP was able to take the necessary actions and file the cases to the Court of First Instance.