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SalamAir marks two years of affordable travel
February 11, 2019 | 9:09 PM
by Times News Service
Since its inaugural flight from Salalah to Muscat on January 30, 2017, SalamAir has carried over 1.4 million passengers.
 
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Muscat: Combining convenience, flexibility and reliability of experience, SalamAir recently celebrated two years of affordable travel to a growing range of exciting destinations.

This landmark occasion sees the airline mark various milestones, whether in the growth of operations or expansion of fleet and destinations, while always looking to offer its business and leisure guests unforgettable experiences on land and in the skies.

Captain Mohamed Ahmed, CEO of SalamAir, said, “We are excited to celebrate two years of redefining affordable travel in Oman and the region. We are proud to create a new avenue to contribute to Oman’s economic diversification strategy. The industry has set in motion a world of benefits for the Sultanate in terms of economic growth, job creation and supporting the transformation envisaged in Oman’s Vision 2040.”

Since its inaugural flight from Salalah to Muscat on January 30, 2017, SalamAir has carried over 1.4 million passengers. The airline enjoyed a steady rise in passenger footfall powered by its expanding route network currently standing at 14 destinations, competitive price offers, as well as the customer-centric loyalty programme, “More on Air”, to meet the increased demand for affordable travel options around the region.



The programme rewards guests with a one-way airline ticket in exchange for 10 boarding passes collected within a year. This stands in addition to its three easy fare options: light, friendly and flexi, as well as the fairly-priced menu of extras, such as extra luggage allowance, seat selection and priority check-in options. The airline continues enticing different palates after recently introducing a new meal menu onboard.

The captain added, “Our success so far has been built on the promise of offering a different proposition to travellers locally and regionally. We have been focused on providing guests with affordable, flexible and rewarding travel options across our expanding network.”



"We have also been focused on optimising our operations, while looking to the future by investing in one of the most in-demand aircraft, the A320neos, a model that promises to improve our passenger experience and efficiency. With the first one already delivered and flying, we will be adding five more A320neo, taking our fleet size to nine, compared to three when we started two years ago.”

The captain concluded, “With the arrival of the new fleet, we will open up new destinations, some of which will be the first time connecting through direct flights to Muscat such as Alexandria in Egypt, plus some unique summer destinations. We will connect the rest of the Gulf Cooperation Council and increase the frequency in many of our current destinations where we have seen increased demand.”

Since its inception, technology and customer satisfaction have been going hand-in-hand for SalamAir. The airline follows an operation model of in-house engineering and maintenance, as well as its call centre. In addition, it offers its guests a selection of promotions, with “Tempting Tuesday” offering weekly special promotions on all fares. With technology and promotions constituting key elements in the airline’s success story to date, another equally important element has been its people. With Omanisation standing at over 63%, the airline also boasts of a diverse team of experts in the industry, capable of taking this novice sector to new heights, while training local talent.

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