Tuesday 23 / April / 2024
Muscat: A video taken onboard Air India flight 865, which shows crew members trying to restrain passengers who are attempting to force open the door of the plane after it was delayed has gone viral.
In the video, passengers can be seen attempting to operate the door and open it, in an attempt to exit the aircraft, after a delay was reportedly announced. Another video shows senior members of the cabin crew move quickly towards the exit in an attempt.
Other passengers seen in this video are also seen taking videos of the incident, instead of stepping in to defuse the situation.
A statement from Air India was released following this incident, which said, “A video of few passengers of AI 865 on 2nd Jan is being widely circulated in different forums. The flight AI 865 of 2nd January was considerably delayed due to technical reasons. Air India management have asked the operating crew for a detailed report on the reported misbehaviour by some passengers. Further action would be considered after getting the report.”
Air India 865 was scheduled to travel from Delhi to Mumbai on that day, with it being scheduled to depart at 11:10 am. However, its actual time of departure was 6:15pm later that evening, after which it finally landed in Mumbai at 7:49pm.
