Vehicle dealership in Oman fined OMR7,000 for violating consumer protection law

Energy Monday 21/May/2018 12:06 PM
By: Times News Service
Vehicle dealership in Oman fined OMR7,000 for violating consumer protection law

Muscat: A motor dealership in Oman has been fined OMR7,000, the Public Authority for Consumer Protection (PACP) announced.
The company was fined after officials from PACP received a complaint from a consumer who bought a truck and a crane from the car dealer. "It was agreed that the maximum load that the crane could carry was seven-and-a-half tons. However, after a while it was discovered that the load the crane [could carry] was much lower. As a result, the crane could not lift heavy weights," authorities said.
The accused violated the provisions of Article 25 of the Consumer Protection Law, which states: "The supplier shall be required to return the goods and refund them or replace them or repair them free of charge if the consumer finds fault with them."
The preliminary court in Sohar issued a judgement against the motor dealership for violating the Consumer Protection Act. The court fined the company OMR 2,000 and the owner OMR 5,000.